Support
Start with the AI assistant (bottom-right on any page) — it answers from the product knowledge base. Type human to escalate.
Common questions
- What does the report contain?
- Four sheets: Data Overview (metric dashboard with WoW/YoY), Trend Analysis (multi-week trends plus insights), Anomaly Annotation (flagged values with root-cause candidates and severity), and Operations Recommendations (P0/P1/P2 ranked actions).
- How does the agent pipeline work?
- Four specialised agents run in sequence with explicit handoffs: Data Collection pulls metrics from the configured sources; Data Cleaning detects anomalies and missing values and annotates root causes; Analysis computes week-over-week and year-over-year change and identifies trends; Report assembles the Excel workbook.
- Do I need my own data?
- No for the demo — the pipeline runs on a documented simulated dataset covering user growth, revenue, activity and retention. Yes for production, where you connect your own sources.
- How much does it cost?
- Free $0 (3 rule-based reports/day), Pro $19/mo or $190/yr, Team $49/mo or $490/yr, and Enterprise on request. Waffo Pancake handles payment.
- Does it invent numbers?
- No. Every reported metric traces to a collected value. Anomaly explanations are presented as candidates to verify, never as confirmed causes.
Contact
Email lixingliangsy@163.com for billing, data or account questions. You can also use the feedback page.
(Decision-support only. Anomaly explanations are candidates to verify, not confirmed root causes. Weekly Ops Report reports what the supplied metrics show; it does not invent values or certify business outcomes.)